Last Updated: January, 2 2024
1. Introduction Welcome to Sugarberry Memorials. We prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy details how your information is collected, used, and safeguarded when you visit or make a purchase from this website.
2. Information We Collect
- Device Information: Automatically collected information about your device includes your web browser, IP address, time zone, and some cookies. We also track the pages you view and your interactions with the site.
- Order Information: When you make a purchase, we collect your name, billing and shipping addresses, and contact details. Payment processing is securely managed by Affirm and PayPal; we do not store your credit card information on our servers.
3. How We Use Your Personal Information
- To process and fulfill orders, including payment processing, shipping, and providing invoices.
- To communicate with you and provide customer support.
- To screen orders for potential risk or fraud.
- To inform you about our products, services, and promotional offers.
4. Sharing Your Personal Information Your Personal Information may be shared with third parties to facilitate the above uses. For instance:
- We use WordPress and WooCommerce, hosted by SiteGround, to run our online store.
- Google Analytics helps us understand how our customers use the site.
- Facebook chat plugins and other third-party tools are used for enhanced customer interaction.
5. Data Security and Retention
- We employ SSL technology for secure data encryption during checkout and login processes.
- We store personal information like names, addresses, and phone numbers on secure servers.
- Order Information is retained unless you request its deletion.
6. Third-Party Services Our site integrates third-party services (e.g., Google Analytics, Facebook chat plugins) with their own privacy policies.
7. Changes to This Policy We may modify this policy to reflect changes in our practices. We encourage regular review of our Privacy Policy.
8. Contact Us For questions about our privacy practices, please contact us via email at [email protected] or through the contact details provided on our website.
